After browsing through the website you may have a few questions, and some of them are asked on a regular basis. On this page I hope to answer some frequently asked questions about valeting, detailing, and Detailed by Andrew as a business.
Q: The local hand car wash do an 'in and out' for £5, what are you doing so differently? A: It absolutely is not my place to run other businesses down, but the road side car washes have a tendancy to use cheap sodium/acid based TFRs and cleaners, as well as the same dirty wash mitts that have been used to clean hundreds of cars, full of debris and dirt. Couple that with leather chamois, plastic drying blades and poor wash technique and you have yourself a recipe for swirlmarks, scratches, surface damage from acids, and water mark etching. It should also be noted that such places are only offering basic washes and cleaning; not specialised treatments and corrective polishing that we professional detailers do.
Q: How can you justify your cost? A: As a professional detailer, I work to ensure that only the best and safest products and techniques are used to clean, restore and protect every customers vehicle. It takes longer, and a lot of my operating budget is spent on such high end tools and materials in order to give the highest quality result. It also isn't just about the result on the day, but getting your vehicle treated so that it stays cleaner, shinier, and in better condition with less maintenance in the long run. I would also like to point out that I am approved by the Professional Valeters & Detailers Assocation, who regularly vet their members on the quality of their work and prices charged - my prices have been deemed very fair in accordance, and are in line with other professionals who offer similar quality workmanship.
Q: I know what "Valeting" is, what is "Detailing"? A: The term "Detailing" originally comes from the US, where if you were looking to make your car look it's best, and be cleaned and polished in a precise fashion, you would go to an "Auto Detailer". Historically, "Valeting" used to mean the same thing here in the UK, but over the decades the term has been cheapened and watered down to represent your local roadside car washers and basic cleaners. In the UK, just like in the US, if you want high quality, exacting standards and specialised polishing, you turn to a "Detailer".